The Requirement

A complete overhaul of Transaction & Notification Alert services was required. Because of legacy architecture, the previous service could not keep up with the demands of a rapidly growing customer base which wanted cutting edge services.

After a long period of assessment, Union Bank chose IP Integrated’s services & solutions.

DB Connector satisfied the most stringent requirements. No hardware, no licensing, no costs. Just a plug & play, app based, complete IP relay architecture to interface with a database table and deliver to the handsets of customers.

The Deployments

DB Connector – for automated alerts & notifications

Aggregator – direct operator connectivity to all major networks

The Verdict

Fatai Barua – Head, e-Channels

We were impressed by the simple architecture of IP Integrated’s solutions. Being app-based, migration of various notification services from other databases & ERP/CRM applications is simple & uncomplicated.

The enhanced security implications of hosting the app on our own hardware along with the extending messaging services to our international customers in the diaspora has vastly improved what is now an essential service in banking service provision.