Dana Air is an airline based in Ikeja, Lagos State, Nigeria and flying daily domestic services to a variety of destinations within the Federal Republic of Nigeria.

The Requirement

A major national Airline, Dana Air required an immediate implementation to their back-end booking engine to confirm & alert customers of their ticket purchases & reservations.

Further to this, Dana required a solution to send bulk broadcasts with flight information, seasonal offers and promotions.

After a period of appraisal they chose WebSMS as the entire requirement was fulfilled on a single hosted platform.

Deployments

Integrator – Web Services API

WebSMS – bulk broadcast functionality

The Verdict

Praveen Kumar – Head of IT

 The mobile channel is an important channel of communications in the Nigerian aerospace sector. Our requirements were easily taken care of by deploying WebSMS. Our customers now receive immediate confirmation of their flight bookings along with any further information regarding their flying experience with Dana Air.